Behave Yourself – An Elusive Formula!

As illustrated by the fields of psychology and psychiatry, the nature of behaviour is driven by numerous factors. It is not surprising therefore, that this is a subject we all continue to struggle with even in our tiny world of ITSM.

People are not easily pigeon-holed and nor should they be, however there are certain personalities and characteristics that we do look for in the makeup of our organisations, various teams and individuals.  This is meant to produce a magical chemical mix turning lead into gold when it comes to the ultimate formula for business success. 

Intrigued? Read on!